Cookie Policy

This Cookie Policy explains how Mesa de Pagos Bolivia S.R.L. ("Mesa de Pagos" or "MDP") uses cookies, session technologies and similar tools on mesadepagos.com and on the Platform. It complements, and forms part of, the Privacy Policy available at /privacy and the Terms & Conditions available at /terms.

By continuing to browse the site or use the Platform, you acknowledge the use of the technologies described below, without prejudice to those that require your prior consent under applicable regulation.

Cookies are small text files that a website stores on your browser or device when you visit it. They allow the site to remember your actions and preferences — such as language, session status or security settings — over a period of time.

Alongside cookies, we may use similar technologies such as local storage, session storage, pixels and device identifiers. In this Policy, all of them are referred to collectively as "cookies".

Strictly necessary

Required for the site and Platform to work: authenticating users, keeping sessions active, balancing load, preventing fraud and protecting against abuse. They cannot be disabled without affecting the service.

Preferences

Remember choices you make, such as your language (English, Spanish or Portuguese) and the region detected on your first visit, so you do not have to set them again.

Analytics and performance

Help us understand, in aggregate, how visitors use the site: pages viewed, navigation paths, load times and errors. We use this to improve content, structure and stability.

Security and monitoring

Support the detection of unusual behaviour, automated transaction monitoring and audit logging described in our Privacy Policy.

Commercial communications

Where you have given consent, they let us measure the effectiveness of institutional campaigns and communications. Mesa de Pagos does not sell or trade personal data.

First-party cookies are set by Mesa de Pagos. Third-party cookies may be set by the providers that support our infrastructure and operations, such as cloud and hosting providers, content delivery networks, identity verification providers, fraud prevention and transaction monitoring tools, and analytics services.

These providers process information under contractual confidentiality and data protection obligations equivalent to those applied by Mesa de Pagos, as described in the "Sharing information" section of our Privacy Policy at /privacy.

Cookies may involve technical information such as IP addresses, device identifiers, access logs, browsing information and audit records. This is the same technical data described in the Privacy Policy and is processed for the purposes set out there.

• Session cookies are deleted when you close your browser.
• Persistent cookies, such as your language preference, remain on your device until they expire or you delete them.
• Security and audit logs are retained under the retention rules described in the Privacy Policy and applicable regulation.

You can configure your browser to accept, reject or delete cookies, and to warn you before one is stored. Most browsers offer these controls in their privacy or security settings, including private browsing modes.

Mesa de Pagos may amend this Policy due to regulatory, technological or operational changes, or as its services evolve. Amendments are published on the Platform and take effect from publication, unless a different date is stated.

For questions about this Cookie Policy or about the processing of your personal data, write to info@mesadepagos.com or use the official channels published at contact.