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FAQ
Every question we get, answered.
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General
Sending money
FX & rates
Compliance
For businesses
Developers
Fintechs
01
Where are your headquarters?
02
How do you move money, and who do you work with?
03
What FX rate do you use?
04
Can I send amounts greater than $10,000?
05
Can I pay international suppliers?
06
What documents do I need to pay my suppliers?
07
Can I pay with a credit card?
08
Do you issue an invoice for the service?
09
How long does a payment take to settle?
10
Do you accept payments in bolivianos and by bank transfer?
11
Can I use these payments for imports?
12
Do you offer advisory during the transfer?
13
Which countries and currencies are supported?
14
Are you a regulated company?
15
Can I run mass payouts via API?
16
Which stablecoins do you support?
17
How do I open an account?
18
How does pricing work?
19
How do I pay from Latin America to the United States?
20
How do I pay from Latin America to Europe?
21
How do I receive money from the US into Latin America?
22
In which countries do you operate?
23
Is the API available in all those countries?
24
Will you have payins and payouts for Venezuela, Argentina and Paraguay?
25
What's the difference between the partner dashboard and the API?
26
How do I request a specific country be added to the API?
27
How do I get sandbox access and API keys?
28
Can I off-ramp stablecoins into local currency in these countries?
29
Can I pay suppliers in China from Latin America?
30
Is there a minimum transfer amount?
31
Can I get a settlement account in my company name?
32
Do you offer virtual accounts?
33
Can a fintech launch cross-border payments on top of Mesa de Pagos?
34
Do I need my own money-transmitter or PSP license to use Mesa de Pagos?
35
How does pricing work for fintechs and high-volume partners?
36
How fast can a fintech go live?
37
Can fintechs manage FX, treasury and stablecoin balances programmatically?
38
How is compliance, KYC and AML handled for fintech partners?
